Verwood Hotel & Serviced Residence

Self Rated: 4.0 out of 5
Jl. Raya Kupang Indah, Surabaya, 60189, Indonesia
3.6 out of 5 rating 103 reviews TripAdvisor Rating: 3.6
Property Details

Property Location

Located in Surabaya, Verwood Hotel & Serviced Residence is within a 10-minute drive of Al Akbar Mosque and Submarine Monument (Monumen Kapal Selam). This 4-star hotel is 6.5 mi (10.4 km) from Gelora 10 November Stadium and 6.5 mi (10.4 km) from Ciputra Waterpark.


Make yourself at home in one of the 467 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.


Treat yourself with body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare. Guests can catch a ride to nearby destinations on the complimentary area shuttle.


For lunch or dinner, stop by Terakota, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).


Distances are displayed to the nearest 0.1 mile and kilometer.

Ciputra World Mall - 2.1 km / 1.3 mi
Surabaya Town Square - 4 km / 2.5 mi
Pakuwon Mall - 4.2 km / 2.6 mi
Surabaya Zoo - 4.9 km / 3 mi
Mpu Tantular Museum - 4.9 km / 3 mi
BG Junction - 6.2 km / 3.8 mi
Tunjungan Plaza - 6.9 km / 4.3 mi
Joko Dolog Statue - 7.3 km / 4.5 mi
Grahadi - 7.5 km / 4.6 mi
Sharp Bamboo Monument - 7.5 km / 4.7 mi
Surabaya Plaza Shopping Mall - 7.7 km / 4.8 mi
Submarine Monument (Monumen Kapal Selam) - 7.7 km / 4.8 mi
Royal Plaza Surabaya - 7.9 km / 4.9 mi
World Trade Centre - 7.9 km / 4.9 mi
Grand City Surabaya - 8.1 km / 5 mi

The preferred airport for Verwood Hotel & Serviced Residence is Surabaya (SUB-Juanda) - 19.4 km / 12.1 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 150000 per person (approximately)
  • Airport shuttle fee: IDR 260000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Free area shuttle
  • -In-room accessibility
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Concierge services
  • -Outdoor pool
  • -Bar/lounge
  • -Business center
  • -Fitness facilities
  • -Television in common areas
  • -Computer station
  • -Spa treatment room(s)
  • -Coffee shop or café
  • -Airport transportation (surcharge)
  • -Children's pool
  • -Arcade/game room
  • -Spa services on site
  • -Newspapers in lobby (surcharge)
  • -Babysitting or childcare (free)
  • -Restaurant
  • -Luggage storage
  • -Meeting rooms
  • -Ballroom
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Wheelchair accessible parking
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible concierge desk