Self Rated: 3.5 out of 5
Jl. Dr. Soetomo 79-81, Surabaya, 60264, Indonesia
4.2 out of 5 rating 77 reviews TripAdvisor Rating: 4.2

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Property Details

Property Location

With a stay at ARTOTEL in Surabaya, you'll be within a 5-minute drive of Surabaya Town Square and Tunjungan Plaza. This spa hotel is 2.5 mi (4 km) from Grand City Surabaya and 3 mi (4.8 km) from Royal Plaza Surabaya.


Make yourself at home in one of the 101 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.


Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.


Stop by the hotel's restaurant, RoCA, for lunch, dinner, or brunch. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Mpu Tantular Museum - 1.5 km / 0.9 mi
Surabaya Zoo - 1.6 km / 1 mi
Surabaya Town Square - 1.6 km / 1 mi
Sharp Bamboo Monument - 2.3 km / 1.4 mi
Ciputra World Mall - 2.7 km / 1.7 mi
Joko Dolog Statue - 3.1 km / 1.9 mi
Submarine Monument (Monumen Kapal Selam) - 3.1 km / 1.9 mi
Royal Plaza Surabaya - 3.2 km / 2 mi
Tunjungan Plaza - 3.3 km / 2 mi
Grahadi - 3.3 km / 2 mi
Surabaya Plaza Shopping Mall - 3.4 km / 2.1 mi
World Trade Centre - 3.6 km / 2.2 mi
Grand City Surabaya - 3.8 km / 2.3 mi
BG Junction - 4 km / 2.5 mi
Cheng Hoo Mosque - 4.3 km / 2.7 mi

The preferred airport for ARTOTEL is Surabaya (SUB-Juanda) - 15.9 km / 9.9 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between IDR 80000 and IDR 120000 per person (approximately)
  • Airport shuttle fee: IDR 310000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Computer station
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Terrace
  • -Gift shops or newsstand
  • -Free WiFi
  • -Barbecue grill(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Tours/ticket assistance
  • -Spa services on site
  • -Full-service spa
  • -Free valet parking
  • -Restaurant
  • -Garden
  • -Elevator
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Meeting rooms
  • -Wheelchair accessible parking