Hotel La Joya

Self Rated: 3.0 out of 5
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, 77400, Mexico
4.5 out of 5 rating 165 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

When you stay at Hotel La Joya in Isla Mujeres, you'll be by the sea, a 1-minute drive from Garrafon Natural Reef Park and 8 minutes from Cancun Convention Center. This beach hotel is 1.5 mi (2.5 km) from Tortuga Beach and 2.7 mi (4.3 km) from Cancun Interactive Aquarium.


Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.


Pamper yourself with a visit to the spa, which offers massages. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool.


Satisfy your appetite for lunch or dinner at Las Mañanitas, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.

Business, Other Amenities

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Garrafon Natural Reef Park - 0.1 km / 0.1 mi
Costa Occidental de Isla Mujeres National Park - 0.1 km / 0.1 mi
Parque de los Suenos - 0.4 km / 0.3 mi
Capitán Dulché Museum - 0.8 km / 0.5 mi
Isla Mujeres Sculpture Garden - 1.2 km / 0.7 mi
Statue Ixchel - 1.3 km / 0.8 mi
Punta Sur - 1.3 km / 0.8 mi
Cliff of the Dawn - 1.3 km / 0.8 mi
Mundaca House - 1.6 km / 1 mi
Tortugranja Turtle Farm - 2 km / 1.3 mi
Shark Beach - 2.1 km / 1.3 mi
Joysxee Floating Bottle Island - 3.1 km / 1.9 mi
Crayola House - 3.2 km / 2 mi
Dolphin Discovery - 3.7 km / 2.3 mi
Cancun Convention Center - 1.8 km / 1.1 mi

The preferred airport for Hotel La Joya is Cancun Intl. Airport (CUN) - 25.6 km / 15.9 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Important Information

Please note, there is important information about this property to know before you arrive.

  • Pool access available from 8:30 AM to 7:30 PM.

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • No pets and no service animals are allowed at this property.

  • -Free self parking
  • -Free WiFi
  • -24-hour front desk
  • -Garden
  • -Laundry facilities
  • -Outdoor pool
  • -Restaurant
  • -Bar/lounge
  • -Free breakfast
  • -Luggage storage
  • -Terrace
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Full-service spa
  • -Beach towels
  • -Private beach nearby
  • -Beach umbrellas
  • -Beach sun loungers
  • -Direct access to private beach
  • -Wheelchair accessible – no