Helios Mallorca Hotel & Apartments

Self Rated: 3.0 out of 5
Carrer de la Carabela, 7, Playa De Palma, 07610, Spain
4.3 out of 5 rating 1173 reviews TripAdvisor Rating: 4.3
Property Details

Property Location

With a stay at Helios Mallorca Hotel & Apartments in Playa de Palma (Can Pastilla), you'll be steps from Playa de Palma and 5 minutes by foot from Palma Aquarium. This spa hotel is 4.5 mi (7.2 km) from El Arenal Beach and 6.2 mi (10 km) from Cathedral of Santa Maria of Palma.

Rooms

Make yourself at home in one of the 305 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Treat yourself with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and an indoor pool. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

Dining

You can enjoy a meal at the restaurant serving the guests of Helios Mallorca Hotel & Apartments, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Mediterranean Sea - 0.1 km / 0.1 mi
Playa de Palma - 0.2 km / 0.1 mi
Platja de Can Pastilla - 0.4 km / 0.2 mi
Palma Aquarium - 0.4 km / 0.2 mi
Platja d'Or - 0.8 km / 0.5 mi
Cala Estancia - 1.1 km / 0.7 mi
Forestal park - 3.3 km / 2 mi
FAN Mallorca Shopping - 3.6 km / 2.2 mi
Playa Ciudad Jardín - 3.7 km / 2.3 mi
El Arenal Beach - 4.2 km / 2.6 mi
Port of El Arenal - 5 km / 3.1 mi
Aqualand El Arenal - 7.6 km / 4.7 mi
Palacio de Congresos - 7.7 km / 4.8 mi
Passeig Born d'es Molinar - 8.1 km / 5 mi
Cala Portixol - 8.1 km / 5 mi

The preferred airport for Helios Mallorca Hotel & Apartments is Palma de Mallorca Airport (PMI) - 4.2 km / 2.6 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Contactless check-out is available.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property:


  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Indoor pool
  • -Snack bar/deli
  • -Accessible bathroom
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Poolside bar
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Outdoor pool
  • -Bar/lounge
  • -Television in common areas
  • -Self parking (surcharge)
  • -Spa treatment room(s)
  • -Multilingual staff
  • -One meeting room
  • -Terrace
  • -Tours/ticket assistance
  • -Spa services on site
  • -Free parking nearby
  • -Restaurant
  • -Express check-out
  • -Luggage storage
  • -Garden
  • -Street parking
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible spa
  • -Wheelchair-accessible lounge
  • -Wheelchairs available on site