Family Concierge at Paradisus Esmeralda - All Inclusive

Self Rated: 4.5 out of 5
5th Av.. Corner of Calle 112, Col. Luis Donaldo, Playa Del Carmen, 77710, Mexico
4.5 out of 5 rating 81 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

With a stay at Family Concierge at Paradisus Esmeralda - All Inclusive in Playa del Carmen (Luis Donaldo Colosio), you'll be steps from Quinta Avenida and 8 minutes by foot from Punta Esmeralda Beach. This 4.5-star property is 1.5 mi (2.3 km) from Mamitas Beach Club and 1.6 mi (2.5 km) from Playa del Carmen Main Beach.

Rooms

Make yourself at home in one of the 120 air-conditioned rooms featuring iPod docking stations and plasma televisions. Rooms have private furnished balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have rainfall showerheads and complimentary toiletries.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a waterslide. Additional amenities at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mediterranean cuisine at Vento, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the beach bar or one of 16 bars/lounges, or 4 swim-up bars. A complimentary buffet breakfast is served daily from 6 AM to 11 AM.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has facilities measuring 25000 square feet (2323 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Playa 88 - 0.4 km / 0.2 mi
Punta Esmeralda Beach - 0.7 km / 0.4 mi
Guadalupe Church - 0.9 km / 0.6 mi
Mamitas Beach Club - 1.5 km / 0.9 mi
Playa del Carmen Main Beach - 2 km / 1.2 mi
Mario Villanueva Stadium Madrid - 2 km / 1.2 mi
Quinta Alegría Shopping Mall - 2.4 km / 1.5 mi
28 de Julio Square - 2.5 km / 1.6 mi
Pier Navega - 2.8 km / 1.7 mi
Nuestra Senora del Carmen Catholic Church - 2.9 km / 1.8 mi
3D Museum of Wonders - 2.9 km / 1.8 mi
Central Square - 3.2 km / 2 mi
Grand Coral Golf Riviera Maya - 3.2 km / 2 mi
Yucatek Divers - 3.4 km / 2.1 mi

The nearest airports are:
Cancun, Quintana Roo (CUN-Cancun Intl.) - 53.5 km / 33.3 mi
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 38 km / 23.6 mi

The preferred airport for Family Concierge at Paradisus Esmeralda - All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

You'll be asked to pay the following charges at the property:


  • A tax is imposed by the city: USD 1.02 per accommodation, per night

  • Sanitation services: USD 1.05 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Banquet hall
  • -Multilingual staff
  • -Television in common areas
  • -Computer station
  • -Shopping on site
  • -Snack bar/deli
  • -Free breakfast
  • -Coffee shop or café
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Health club
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference space
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Babysitting or childcare (surcharge)
  • -Arcade/game room
  • -Children's club (free)
  • -Beach umbrellas
  • -Beach towels
  • -Waterslide
  • -Garden
  • -Conference space size (feet) - 25000
  • -Conference space size (meters) - 2323
  • -Number of restaurants - 14
  • -Elevator
  • -Coffee/tea in common areas
  • -Beach bar
  • -Number of bars/lounges - 16
  • -Number of swim-up bars - 4
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Supervised childcare/activities (free)
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking