Novotel Palembang Hotel & Residence

Self Rated: 4.0 out of 5
Jalan R Sukamto No 8a, Palembang, 30127, Indonesia
4.0 out of 5 rating 47 reviews TripAdvisor Rating: 4.0
Property Details

Property Location

With a stay at Novotel Palembang Hotel & Residence, you'll be centrally located in Palembang, within a 15-minute drive of Palembang Golf Club and Museum Balaputra Dewa. This 4-star hotel is 3.9 mi (6.3 km) from Al-Munawar Arab Village and 4.2 mi (6.8 km) from Pulau Kemaro Pagoda.


Make yourself at home in one of the 197 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers.


Be sure to enjoy recreational amenities, including a nightclub, a health club, and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.


Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Palembang Golf Club - 1.5 km / 0.9 mi
Museum Balaputra Dewa - 4.9 km / 3.1 mi
Al-Munawar Arab Village - 6.3 km / 3.9 mi
Pulau Kemaro Pagoda - 6.8 km / 4.2 mi
Jakabaring Stadium - 6.8 km / 4.2 mi
Palembang Square Mall - 7 km / 4.3 mi
Masjid Agung Grand Mosque - 7 km / 4.4 mi
Ampera Bridge - 7.4 km / 4.6 mi
Great Mosque of Palembang - 7.5 km / 4.7 mi
Palembang Indah Mall - 8.4 km / 5.2 mi
Cheng Ho Mosque - 12 km / 7.5 mi
Jakabaring Sport City - 12.6 km / 7.8 mi
Al-Qur'an Al-Akbar - 14.4 km / 9 mi

The preferred airport for Novotel Palembang Hotel & Residence is Palembang (PLM-Sultan Mahmud Badaruddin II) - 13 km / 8.1 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • This property advises that enhanced cleaning measures are currently in place.

  • Disinfectant is used to clean the property.

  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 130000 per vehicle (one way)
  • Valet parking fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Bar/lounge
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Free reception
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Health club
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Tours/ticket assistance
  • -Valet parking (surcharge)
  • -Sauna
  • -Garden
  • -Ballroom
  • -Nightclub
  • -Elevator
  • -Number of restaurants - 2
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Conference space size (meters) - 997
  • -Meeting rooms
  • -Wheelchair accessible path of travel