Mercure Surabaya

Self Rated: 4.0 out of 5
Jl Raya Darmo 68 - 78, Surabaya, 60189, Indonesia
3.9 out of 5 rating 66 reviews TripAdvisor Rating: 3.9

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Property Details

Property Location

With a stay at Mercure Surabaya, you'll be centrally located in Surabaya, within a 10-minute drive of Tunjungan Plaza and Surabaya Town Square. This 4-star hotel is 2.8 mi (4.6 km) from Grand City Surabaya and 3.3 mi (5.4 km) from Royal Plaza Surabaya.

Rooms

Make yourself at home in one of the 257 air-conditioned rooms featuring fireplaces and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.

Amenities

Treat yourself with massages and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Enjoy international cuisine at Trimurti Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 5 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Mpu Tantular Museum - 1.7 km / 1 mi
Sharp Bamboo Monument - 1.8 km / 1.1 mi
Surabaya Town Square - 2 km / 1.2 mi
Surabaya Zoo - 2.3 km / 1.4 mi
Joko Dolog Statue - 2.4 km / 1.5 mi
Grahadi - 2.5 km / 1.6 mi
World Trade Centre - 2.6 km / 1.6 mi
Submarine Monument (Monumen Kapal Selam) - 2.6 km / 1.6 mi
Tunjungan Plaza - 2.6 km / 1.6 mi
Surabaya Plaza Shopping Mall - 2.8 km / 1.8 mi
Grand City Surabaya - 3.3 km / 2 mi
Royal Plaza Surabaya - 3.4 km / 2.1 mi
Ciputra World Mall - 3.5 km / 2.1 mi
Cheng Hoo Mosque - 3.8 km / 2.4 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 3.8 km / 2.4 mi

The preferred airport for Mercure Surabaya is Surabaya (SUB-Juanda) - 16.5 km / 10.3 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 149000 for adults and IDR 74500 for children (approximately)
  • Airport shuttle fee: IDR 220000 per vehicle (one way)
  • Valet parking fee: IDR 30000 per day
  • Rollaway bed fee: IDR 400000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Library
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Free wired Internet
  • -Shopping on site
  • -RV, bus, truck parking
  • -Bar/lounge
  • -Snack bar/deli
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Poolside bar
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Free reception
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Spa tub
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Health club
  • -Barbecue grill(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference center
  • -Tours/ticket assistance
  • -Spa services on site
  • -Number of restaurants - 3
  • -Valet parking (surcharge)
  • -Garden
  • -Picnic area
  • -Ballroom
  • -Elevator
  • -Coffee/tea in common areas
  • -Fireplace in lobby
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-out
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Assistive listening devices available