Hacienda Xcanatun

Self Rated: 4.0 out of 5
Calle 20, s/n, Comisaria Xcanatun, Mérida, 97302, Mexico
4.5 out of 5 rating 264 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

Located in Mérida, Hacienda Xcanatun is in a rural location, within a 10-minute drive of The Harbor Lifestyle Mall and Plaza Galerias Mall. This 4-star hotel is 6.9 mi (11 km) from Paseo de Montejo and 10.5 mi (16.9 km) from Plaza Altabrisa.


Make yourself at home in one of the 18 guestrooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have jetted bathtubs and complimentary toiletries.


Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.


Enjoy international cuisine at Casa de Piedra, a fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Dzibilchaltun Ruins - 7.2 km / 4.5 mi
The Harbor Lifestyle Mall - 8.6 km / 5.3 mi
Plaza Galerias Mall - 9.2 km / 5.7 mi
Great Museum of the Maya World - 9.6 km / 6 mi
Yucatan Siglo XXI Convention Center - 10.5 km / 6.5 mi
Juega Juega Casino - 10.6 km / 6.6 mi
Paseo de Montejo - 11 km / 6.9 mi
La Isla Mérida Cabo Norte - 13.8 km / 8.6 mi
Diamonds Casino - 14.9 km / 9.2 mi
Monument to the Fatherland - 15.2 km / 9.4 mi
Yucatan International Convention Center - 15.2 km / 9.5 mi
U.S. Consulate Merida - 15.3 km / 9.5 mi
Church of St. Francis of Assisi - 15.4 km / 9.6 mi
Star Medica Hospital - 15.7 km / 9.8 mi
Casa Montes Molina Museum - 15.8 km / 9.8 mi

The preferred airport for Hacienda Xcanatun is Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 30.2 km / 18.7 mi

Check-in time starts at 3pm. Check-out time is 1pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 285 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 475 per person (approximately)
  • Airport shuttle fee: MXN 900 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Free self parking
  • -Free WiFi
  • -Wedding services
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Concierge services
  • -Bar/lounge
  • -Free newspapers in lobby
  • -Spa treatment room(s)
  • -Banquet hall
  • -Terrace
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Library
  • -Children's pool
  • -Tours/ticket assistance
  • -Designated smoking areas (fines apply)
  • -Spa services on site
  • -Pool sun loungers
  • -Pool umbrellas
  • -Number of outdoor pools - 2
  • -Restaurant
  • -Luggage storage
  • -Sauna
  • -Garden
  • -Picnic area
  • -Meeting rooms