SchlossHotel Zermatt – Active & CBD Spa Hotel

Self Rated: 4.0 out of 5
Bahnhofplatz 18, Zermatt, 3920, Switzerland
4.7 out of 5 rating 386 reviews TripAdvisor Rating: 4.7
Property Details

Property Location

With a stay at SchlossHotel Zermatt – Active & CBD Spa Hotel, you'll be centrally located in Zermatt, steps from Matterhorn Ski Paradise and 6 minutes by foot from Matterhorn Museum. This 4-star hotel is 24.1 mi (38.8 km) from Saas-Fee Ski Resort and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.

Rooms

Treat yourself to a stay in one of the 49 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Quench your thirst with your favorite drink at the bar/lounge.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Matterhorn Museum - 0.5 km / 0.3 mi
St. Mauritius Church - 0.6 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.6 km / 0.4 mi
Mountaineers Cemetery - 0.6 km / 0.4 mi
Zermatt-Furi Gondola - 1.2 km / 0.7 mi
Sunnegga Ski Resort - 3 km / 1.8 mi
Furi Ski Area - 3.4 km / 2.1 mi
Riffelberg Express Gondola - 3.4 km / 2.1 mi
Furi - Trockener Steg Cable Car - 3.4 km / 2.1 mi
Matterhorn Express II Cable Car - 3.5 km / 2.2 mi
Unterrothorn - 1.7 km / 1.1 mi
Weisshorn - 3.7 km / 2.3 mi
Matterhorn Golf Club - 7.6 km / 4.7 mi
Charles Kuonen Suspension Bridge - 10.6 km / 6.6 mi

The nearest major airport is Sion (SIR) - 80.7 km / 50.1 mi

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 6:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

  • Pool access available from 7:00 AM to 9:00 PM.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas.

  • Contactless check-in is available.

  • Individually-wrapped food options are available for breakfast.

  • Enhanced food service safety measures are in place.

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Fireplace in lobby
  • -Indoor pool
  • -Free train station pickup
  • -Foosball
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -Garden
  • -Laundry facilities
  • -Concierge services
  • -Bar/lounge
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Television in common areas
  • -Luggage storage
  • -Spa treatment room(s)
  • -Multilingual staff
  • -Ski storage
  • -Shopping on site
  • -Terrace
  • -Sauna
  • -Tours/ticket assistance
  • -Swimming pool
  • -Babysitting or childcare (surcharge)
  • -Full-service spa
  • -Front desk (limited hours)
  • -Billiards or pool table
  • -Elevator
  • -Wheelchair-accessible path to elevator
  • -Wheelchair accessible – no
  • -Hiking/biking trails nearby
  • -Mountain biking nearby