Mercure Serpong Alam Sutera

Self Rated: 4.0 out of 5
Jl Alam Sutera Boulevard Kav23, Serpong, Tangerang, 15325, Indonesia
4.5 out of 5 rating 1297 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

With a stay at Mercure Serpong Alam Sutera in Tangerang, you'll be in the business district, just steps from Living World and a 5-minute drive from Summarecon Mall Serpong. This 4-star hotel is 4.3 mi (6.9 km) from Ocean Park and 4.6 mi (7.4 km) from Scientia Square Park.


Make yourself at home in one of the 171 guestrooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.


For lunch or dinner, stop by Mint & Pepper, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tangerang? This hotel has facilities measuring 5920 square feet (550 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Living World - 0.1 km / 0.1 mi
Omni Hospital - 0.1 km / 0.1 mi
Bina Nusantara University - 2.3 km / 1.4 mi
St. Carolus Hospital Summarecon Serpong - 4.2 km / 2.6 mi
Summarecon Mall Serpong - 4.7 km / 2.9 mi
ITC BSD - 6.4 km / 4 mi
Bethsaida Hospitals - 6.5 km / 4 mi
TerasKota - 6.6 km / 4.1 mi
Ocean Park - 6.9 km / 4.3 mi
Indonesia Convention Exhibition - 7 km / 4.4 mi
Eka Hospital - 7.1 km / 4.4 mi
University Multimedia Nusantara - 7.3 km / 4.5 mi
Gading Raya Golf Course - 7.3 km / 4.5 mi
Pradita Institute - 7.3 km / 4.5 mi
Scientia Square Park - 7.4 km / 4.6 mi

The nearest airports are:
Jakarta (CGK-Soekarno-Hatta Intl.) - 34 km / 21.1 mi
Jakarta (HLP-Halim Perdanakusuma Intl.) - 36.6 km / 22.8 mi

The preferred airport for Mercure Serpong Alam Sutera is Jakarta (CGK-Soekarno-Hatta Intl.).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 178000 for adults and IDR 89000 for children (approximately)
  • Airport shuttle fee: IDR 363000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 400000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Free newspapers in lobby
  • -Computer station
  • -Free shopping center shuttle
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Poolside bar
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Fitness facilities
  • -Barbecue grill(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -24-hour business center
  • -Conference space
  • -Area shuttle (surcharge)
  • -Games
  • -Number of bars/lounges - 2
  • -Restaurant
  • -Wheelchair accessible (may have limitations)
  • -Number of meeting rooms - 5
  • -Conference space size (meters) - 550
  • -Conference space size (feet) - 5920
  • -Elevator
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Wheelchair-accessible public washroom
  • -Wheelchairs available on site
  • -Wheelchair accessible parking