Mercure Serpong Alam Sutera

Self Rated: 4.0 out of 5
Jl Alam Sutera Boulevard Kav23, Serpong, Tangerang, 15325, Indonesia
4.3 out of 5 rating 173 reviews TripAdvisor Rating: 4.3

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Property Details

Property Location

A stay at Mercure Serpong Alam Sutera places you in the heart of Tangerang, steps from Living World and Omni Hospital. This 4-star hotel is 13.5 mi (21.8 km) from Central Park and 16.2 mi (26 km) from Thamrin City Shopping Mall.


Make yourself at home in one of the 171 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.


For lunch or dinner, stop by Mint & Pepper, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Living World - 0.1 km / 0.1 mi
Omni Hospital - 0.1 km / 0.1 mi
Bina Nusantara University - 2.3 km / 1.4 mi
St. Carolus Hospital Summarecon Serpong - 4.2 km / 2.6 mi
Summarecon Mall Serpong - 4.7 km / 2.9 mi
ITC BSD - 6.4 km / 4 mi
Bethsaida Hospitals - 6.5 km / 4 mi
TerasKota - 6.6 km / 4.1 mi
Ocean Park - 6.9 km / 4.3 mi
Indonesia Convention Exhibition - 7 km / 4.4 mi
Eka Hospital - 7.1 km / 4.4 mi
University Multimedia Nusantara - 7.3 km / 4.5 mi
Gading Raya Golf Course - 7.3 km / 4.5 mi
Pradita Institute - 7.3 km / 4.5 mi
Scientia Square Park - 7.4 km / 4.6 mi

The nearest airports are:
Jakarta (CGK-Soekarno-Hatta Intl.) - 34.5 km / 21.4 mi
Jakarta (HLP-Halim Perdanakusuma Intl.) - 36.6 km / 22.8 mi

The preferred airport for Mercure Serpong Alam Sutera is Jakarta (CGK-Soekarno-Hatta Intl.).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 159720 for adults and IDR 79860 for children (approximately)
  • Airport shuttle fee: IDR 363000 per vehicle (one way)
  • Rollaway bed fee: IDR 400000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Free newspapers in lobby
  • -Computer station
  • -Free shopping center shuttle
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Poolside bar
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Area shuttle (surcharge)
  • -Number of bars/lounges - 2
  • -Restaurant
  • -Elevator
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Meeting rooms