Dreams Riviera Cancun Resort & Spa - Optional All Inclusive

Self Rated: 4.5 out of 5
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, 77580, Mexico
4.5 out of 5 rating 9204 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

With a stay at Dreams Riviera Cancun Resort & Spa - Optional All Inclusive in Puerto Morelos, you'll be on the beach, within a 10-minute drive of Puerto Morelos Town Square and Crococun Zoo. This 4.5-star hotel is 14.7 mi (23.7 km) from Maroma Beach and 14.8 mi (23.9 km) from Ventura Park Cancun.

Rooms

Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy French cuisine at Bordeaux, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This hotel has facilities measuring 8341 square feet (775 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Ojo de Agua Beach - 2.4 km / 1.5 mi
Crococun Zoo - 2.8 km / 1.7 mi
Puerto Morelos Town Square - 3.5 km / 2.1 mi
San Jose Catholic Parish - 3.5 km / 2.1 mi
Artisans Market - 3.5 km / 2.2 mi
Puerto Morelos Reef - 3.5 km / 2.2 mi
Sanctuary of Hope and Time Capsule - 8 km / 5 mi
Dr. Alfredo Barrera Marin Botanical Garden - 8.4 km / 5.2 mi
Petempich Bay - 9.6 km / 6 mi
Costa Occidental de Isla Mujeres National Park - 14.3 km / 8.9 mi
El Manglar Golf Course - 18.5 km / 11.5 mi
El Rey Polo Country Club - 18.6 km / 11.6 mi
Xoximilco - 21.6 km / 13.4 mi
Cancun Country Club - 22.2 km / 13.8 mi
Parque Cenote Las Mojarras - 22.4 km / 13.9 mi

The nearest airports are:
Cancun, Quintana Roo (CUN-Cancun Intl.) - 23.3 km / 14.5 mi
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 70.3 km / 43.7 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including gloves, will be available to guests.

  • Contactless check-out is available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.


Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Television in common areas
  • -Shopping on site
  • -Roll-in shower
  • -Coffee shop or café
  • -Poolside bar
  • -24-hour front desk
  • -Free reception
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Children's pool
  • -Spa tub
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Health club
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference space
  • -Conference center
  • -Swimming pool
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Full-service spa
  • -Pool sun loungers
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Billiards or pool table
  • -Free valet parking
  • -Beach sun loungers
  • -Beach umbrellas
  • -Number of outdoor pools - 3
  • -Sauna
  • -Steam room
  • -Beach towels
  • -Garden
  • -Nightclub
  • -Wheelchair accessible (may have limitations)
  • -Number of bars/lounges - 6
  • -Number of beach bars - 2
  • -Elevator
  • -Conference space size (meters) - 775
  • -Conference space size (feet) - 8341
  • -Coffee/tea in common areas
  • -Number of restaurants - 9
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Rooftop terrace
  • -Supervised childcare/activities (surcharge)
  • -Meeting rooms
  • -Wheelchair accessible path of travel