Hotel Casa Maya

Self Rated: 3.5 out of 5
Boulevard kukulcan km 5.5 zona hotelera, Cancun, 77500, Mexico
4.0 out of 5 rating 992 reviews TripAdvisor Rating: 4.0
Property Details

Property Location

With a stay at Hotel Casa Maya in Cancun (Zona Hotelera), you'll be a 4-minute walk from Langosta Beach and 14 minutes by foot from Tortuga Beach. This beach resort is 3.3 mi (5.3 km) from Cancun Convention Center and 4.8 mi (7.7 km) from Cancun Interactive Aquarium.

Rooms

Make yourself at home in one of the 370 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

Amenities

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a fitness center. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining

Enjoy international cuisine at La Veranda, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Langosta Beach - 0.3 km / 0.2 mi
Jardín del Arte - 0.5 km / 0.3 mi
Escenica Tower - 1 km / 0.6 mi
Tortuga Beach - 1.2 km / 0.7 mi
Museum of Popular Mexican Art - 1.2 km / 0.7 mi
Turtle Beach - 1.6 km / 1 mi
Las Perlas Beach - 2.2 km / 1.4 mi
Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi
Costa Occidental de Isla Mujeres National Park - 3.3 km / 2.1 mi
Plaza Caracol Mall - 3.5 km / 2.1 mi
Caracol Beach - 3.5 km / 2.2 mi
Puerto Cancun Marina Town Center - 3.9 km / 2.5 mi
Cancun Convention Center - 4.1 km / 2.5 mi
Forum Beach - 4.2 km / 2.6 mi
Gaviota Azul Beach - 4.3 km / 2.7 mi

The preferred airport for Hotel Casa Maya is Cancun, Quintana Roo (CUN-Cancun Intl.) - 22.6 km / 14 mi

Check-in time starts at 2pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a smoke detector and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Contactless check-in and contactless check-out are available.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.


To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 370.00 for adults and MXN 185.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Snack bar/deli
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Poolside bar
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Free WiFi
  • -Children's pool
  • -Fitness facilities
  • -Laundry facilities
  • -Free self parking
  • -Business center
  • -Reception hall
  • -Area shuttle (surcharge)
  • -Swimming pool
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Spa services on site
  • -Pool sun loungers
  • -Babysitting or childcare (surcharge)
  • -Marina on site
  • -Beach sun loungers
  • -Number of bars/lounges - 2
  • -Beach umbrellas
  • -Number of outdoor pools - 2
  • -Beach towels
  • -Garden
  • -Outdoor tennis courts - 2
  • -Free beach cabanas
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Beach bar
  • -Free grocery shopping service
  • -Fireplace in lobby
  • -Number of restaurants - 2
  • -Luggage storage
  • -Express check-in
  • -Express check-out
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible path to elevator
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Well-lit path to entrance
  • -Pool access ramp on site
  • -Uncovered parking