Hard Rock Hotel Cancun - All Inclusive

Self Rated: 4.5 out of 5
Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, 77500, Mexico
4.3 out of 5 rating 1157 reviews TripAdvisor Rating: 4.3

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Property Details

Property Location

Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Cancun Interactive Aquarium. This 4.5-star hotel is 3 mi (4.8 km) from El Rey Ruins and 3.2 mi (5.1 km) from La Isla Shopping Mall.

Rooms

Treat yourself to a stay in one of the 601 individually decorated guestrooms, featuring private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Market, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Cancun? This hotel has facilities measuring 16408 square feet (1524 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Ballenas Beach - 0.2 km / 0.1 mi
Aquaworld - 0.8 km / 0.5 mi
Marlin Beach - 1.1 km / 0.7 mi
Luxury Avenue Shopping Mall - 1.3 km / 0.8 mi
Kukulcan Plaza Shopping Mall - 1.5 km / 1 mi
Maya Cancun Museum - 1.8 km / 1.1 mi
Tequila Museum - 2.3 km / 1.5 mi
Cancun Interactive Aquarium - 2.4 km / 1.5 mi
Yamil Lu'um Archaeological Zone - 2.6 km / 1.6 mi
La Isla Shopping Mall - 2.6 km / 1.6 mi
Delfines Beach - 3.2 km / 2 mi
Isla Dorada - 3.4 km / 2.1 mi
El Rey Ruins - 3.8 km / 2.3 mi
Chac Mool Beach - 4 km / 2.5 mi
Forum Beach - 5.3 km / 3.3 mi

The nearest major airport is Cancun, Quintana Roo (CUN-Cancun Intl.) - 18.6 km / 11.5 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Television in common areas
  • -Computer station
  • -Shopping on site
  • -Free breakfast
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Airport transportation
  • -Outdoor pool
  • -Children's pool
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Health club
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference space
  • -Conference center
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Pool sun loungers
  • -Babysitting or childcare (surcharge)
  • -Arcade/game room
  • -Children's club (free)
  • -Billiards or pool table
  • -Parking (limited spaces)
  • -Free valet parking
  • -Beach sun loungers
  • -Beach umbrellas
  • -Beach towels
  • -Garden
  • -Ballroom
  • -Number of poolside bars - 2
  • -Number of swim-up bars - 2
  • -Number of bars/lounges - 4
  • -Conference space size (feet) - 16408
  • -Proposal/romance packages available
  • -Elevator
  • -Number of restaurants - 6
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Supervised childcare/activities (free)
  • -Tennis on site
  • -Conference space size (meters) - 1524
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking